SHIPPING
Artwork purchased on SchummerGawArtStudio.com will be carefully wrapped and packaged for shipment. Steps are taken to package and protect artwork for shipping and will be shipped within seven (7) days. Tracking number will be provided to enable updates on the status of the shipment.
Free delivery may be available to customers located in Michigan or surrounding states at the discretion of Schummer Gaw Art Studio. Please contact the studio for more details via the "Contact" page on SchummerGawArtStudio.com.
All other delivery methods are at the expense of the purchaser and calculated at time of purchase. If the shipping charges exceed the estimate provided at time of purchase, the purchaser will be notified for approval of additional charges prior to shipping of the artwork.
DAMAGED IN TRANSIT
If you receive an artwork from Schummer Gaw Art Studio that has been damaged in transit, please contact the studio within 48 hours of receipt via the “contact” page on the website schummergawartstudio.com. To receive a replacement or refund for art that is damaged in transit, photos of the damage need to be provided including photos of the packaging, and photos of the damage to the art. The Schummer Gaw Art Studio team will assist in filing a damage claim to the carrier if photos are taken and provided. Our team will work with you to replace the artwork or provide a refund.
RETURNS
Please notify the art studio within 7 days of receipt of the artwork via the “contact” page on the website schummergawartstudio.com to return the artwork for a full refund less shipping costs. A full refund requires the artwork be shipped back to the studio within 3 days of notification of intent to return the artwork. If the original packaging is no longer available to ship the artwork back a professional packing company must be used at the expensive of the buyer.
To receive full credit less the shipping costs, the artwork must be returned in the same condition in which it was received. A refund will be issued within three days of receipt of the artwork.